FAQ

Where do you ship to?

We ship to Canada, United States, United Kingdom, and rest of world.

Where are you located?

We are located in Toronto, Ontario Canada, and are proudly 100% Canadian-owned and operated. 🇨🇦

Do you charge taxes?

We currently don’t charge taxes according to Canada small business exemption, so you can enjoy taxes free shopping.

What are the shipping options?

We offer free standard shipping for all orders.

Can I pick up my order if I live in Toronto?

We have limited availability of products in stock at our location (Downtown Toronto). Please contact us at hello@doday.ca to confirm.

What happens if I receive the wrong item?

If there is an issue with your order –– If it’s the wrong color, defective, or otherwise not exactly what you wanted, please contact us at hello@doday.ca, we’re happy to work on getting your satisfaction.

Do I get an order confirmation?

You will be sent a confirmation email immediately after your order has been successfully submitted. We will also send you a confirmation email providing tracking information once your order has shipped.

How can I track my order?

The tracking information can be found in 17TRACK with your tracking number(s).